Design Quality Officer

To ensure effective implementation of Quality Assurance systems and controls across production and relevant support functions by conducting in-process inspections, monitoring DQMS compliance, analyzing customer complaints, ensuring effective CAPA implementation, and driving defect prevention and continuous improvement. The role will also support audits, quality reporting, process compliance and traceability to maintain product integrity and operational quality standards

Responsibilities

• Conduct in-process QA inspections across Assembly and assigned production areas to ensure compliance with defined quality standards and specifications.
• Monitor the implementation of the Design Quality Management System (DQMS) across relevant departments and ensure adherence to approved requirements.
• Conduct Design, R&D and Master Item Data audits to ensure system accuracy, product integrity and compliance with approved specifications.
• Analyze monthly customer complaint trends, identify recurring issues and monitor CAPA implementation through verified closure.
• Investigate damage-related complaints and damaged inventory, identify root causes, and coordinate containment and corrective actions to minimize quality losses.
• Verify implementation of approved SOPs, work instructions, quality standards and process controls across relevant production and support areas.
• Prepare quality reports, dashboards and performance analys