IT Application Support Engineer
MiddleOn-site (Athens)Salary undisclosed
Required Skills
MySQLLinux
Job Description
Join Bally’s Intralot as an IT Application Support Engineer!
🚀To meet our current corporate needs, we are looking to bring to our team an Application Support Engineer.
In this role, you will:
Monitoring and resolving open production issues at the 2nd level within designated timeframes.
Promptly initiating a "Problem" report when the root cause of an incident remains unidentified.
Conducting advanced troubleshooting for production incidents and problems.
Taking ownership of problem monitoring and tracking, with a focus on process improvement for recurring issues.
Reproducing incidents and validating fixes through regression testing.
Contributing to root cause analysis efforts to prevent future outa
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