Junior / Mid Jira System Administrator

InTTrust is a trusted Technology and Digital Solutions provider creating value for customers through a broad range of IT and Cybersecurity services and solutions.

We are seeking to hire a Junior / Medior Jira System Administrator to join our client team and support the administration, configuration and day-to-day management of Jira and related collaboration tools.

The ideal candidate has hands-on experience with Jira administration, a good understanding of dashboards and reporting, and the ability to manage user requests and provide effective support to business and technical users.

Requirements

What you'll do

• Administer and maintain Jira environments.
• Create and manage Jira users, groups and permissions.
• Handle user requests and provide day-to-day Jira support.
• Configure and maintain Jira projects, workflows, screens and related settings.
• Create and maintain Jira dashboards and reports.
• Prepare and maintain reports based on project and operational data.
• Monitor and manage Jira-related requests and incidents.
• Support teams with Jira configuration and usage-related queries.
• Assist in the onboarding and management of new Jira users.
• Maintain appropriate documentation for Jira configurations and processes.
• Collaborate with IT and Business teams to understand and address Jira-related requirements.
• Identify opportunities