PMC Supervisor

Company Description

It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in robotic-assisted surgery and minimally invasive care, our technologies—like the da Vinci surgical system and Ion—have transformed how care is delivered for millions of patients worldwide.

We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world.

The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful—because every improvement we make has the potential to change a life.

If you’re ready to contribute to something bigger than yourself and help transform the future of healthcare, you’ll find your purpose here.

Job Description

Primary Function of Position:
Oversee daily activities for PMC technicians.  Plan daily activities for PMC team and coordinate workload to ensure appropriate manpower is assigned to required activities.

Verify PMC tasks are well-defined, PMC team is productive, and processes are compliant to ISI Operating procedures and instructions.  Ensure training is appropriate and timely for PMC technicians.  Review and approve timecard submissions and related requests.  Verify work force planning is aligned to internal customer demand, current and projected.  Review individual contributors’ performance and mentors as appropriate to continuously improve PMC performance.

Roles & Responsibilities:

• Supervises PMC technicians at assigned plant
• Performs individual contributor performance reviews, timecard management, and mentoring for assigned plant.
• Creates feedback each 6 months for direct reports
• Establishes and manages monthly assignment of PMC activities, optimizing actions based on demand and work force
• Manages daily PMC operations to ensure compliance to regulatory requirements including GDP & GMP
• Reviews PMC and EE trends, taking action where necessary to drive down average duration and recurring failures
• May also support or assist the following Lead Activities:
  • Verifies PMC operations are performed in accordance to procedures and instructions
  • Conducts training of PMC personnel on work order execution, equipment event troubleshooting and appropriate documentation
  • Performs periodic audits to verify correct and consistent operations and timely execution of tasks
  • Ensures calibration activities utilizing outside calibration service providers are controlled, and within budget
  • Generates and maintains PMC reports for monthly quality review meetings
  • Manages Out-of-Tolerance conditions and ensures rapid closure with Equipment Engineering, Manufacturing Engineering, Production and quality
  • Provides guidance and training to PMC Technicians when required to support team
  • Performs any other projects or duties that may be assigned
  • Perform at least 2 Continuous Improvement projects per year
  • Review and/or update PMC sheets accordingly to current Preventive, Predictive or Autonomous Maintenance activities
  • Communicate weekly KPI results to PMC and stakeholders
  • Drive our Culture Strategy by fostering our mission, founding principles, individual and leadership expectations.

Qualifications

Skills, Experience, Education, & Training:

• BS in Mechanical Engineer, Cybernetic Engineer, Electronic Engineer or equivalent + 2 years’ experience in Engineering, Maintenance or combination of education and experience
• Proficient in English (spoken and written).
• Experience with Production Equipment maintenance and calibration activities in mechatronics-related Medical Industry equipment
• Requires understanding of SAP, Agile and Ariba type of systems.
• Must be proficient in the Microsoft Office suite of programs.
• TPM basic knowledge.
• MSA is highly desirable.
• SPC basic knowledge.
• Must be proficient in Microsoft Office programs.
• Drawings dimensional tolerances knowledge.
• Medical Industry background desirable.

Additional Information

Intuitive es un empleador que brinda igualdad de oportunidades de empleo. Proporcionamos igualdad de oportunidades de empleo a todos los solicitantes y empleados cualificados, y prohibimos cualquier tipo de discriminación y acoso, independientemente de su raza, sexo, condición de embarazo, orientación sexual, identidad de género, origen nacional, color, edad, religión, condición de veterano protegido o de discapacidad, información genética o cualquier otra condición protegida por las leyes federales, estatales o locales aplicables.

Aviso sobre los Controles de Exportación de EE. UU.: De acuerdo con las Regulaciones de Administración de Exportaciones de EE. UU. (15 CFR §743.13(b)), algunos puestos en Intuitive Surgical pueden estar sujetos a controles de exportación de EE. UU. para candidatos que sean nacionales de países actualmente bajo embargo o sanciones.

Cierta información que usted proporcione como parte de la solicitud será utilizada para determinar si Intuitive Surgical necesitará (i) obtener una licencia de exportación del gobierno de EE. UU. en su nombre (nota: el proceso de obtención de la licencia puede tardar entre 3 y más de 6 meses) o (ii) implementar un Plan de Control de Tecnología (“TCP”, por sus siglas en inglés) (nota: normalmente este paso agrega 2 semanas al proceso de contratación).
Para cualquier puesto en Intuitive sujeto a controles de exportación, las ofertas finales están condicionadas a la obtención de una licencia de exportación aprobada y/o a la ejecución de un TCP antes de la fecha de inicio del empleado potencial, la cual puede o no ser flexible, y dentro de un plazo que no obstaculice de manera irrazonable la necesidad de contratación. Si aplica, los candidatos serán notificados e instruidos sobre cualquier requisito relacionado con estos fines.

Este puesto puede cubrirse con un nivel de puesto diferente al indicado aquí, según las necesidades del negocio y/o la experiencia, los conocimientos y las habilidades del candidato o la candidata seleccionado. La compensación se basará principalmente en el nivel del puesto en el que se cubra el rol y en las cualificaciones del candidato o la candidata, de conformidad con la legislación aplicable.