Field Service Engineer - Germany (f/m/x)

Your mission

The IONITY Operations team is looking to hire a Field Service Engineer (f/m/x) - Germany, to provide diagnostic and technical support during the servicing of our High-Power Charging Stations. This person will be travelling to our HPC sites within a defined region as needed to perform maintenance, troubleshooting and repair issues at our HPC Stations that are already existing; knowledge of, and comfort with these types of facilities is a must. Location: South-West Germany.
 
  Responsibilities:

• Provide technical support in order to minimize system downtime.
• Onsite root cause analysis, service, repair and maintenance actions.
• Ordering and handling of spare parts for our HPC stations.
• Debug systems and perform remote diagnostics on field failures by reviewing data logged.
• Support in developing processes, documentation and diagnostic knowledge for standard service actions.
• Recognize trends and patterns in field failures and feedback to the central team to drive improvements.
• Work with engineering and operation teams to ensure new issues are fully investigated and that countermeasures are in place.

Your profile

• We are seeking a professional, certified electrician with expertise in low voltage systems (up to 1000VAC/1500VDC). Additional certifications in Environmental, Health, and Safety are