Customer Retention Associate (Entry Level)
About IRIS
IRIS Software Group is one of the UK's largest privately held software companies, trusted by 100,000+ businesses, schools and accountancy firms to keep their operations running. Our software pays 1 in 6 UK employees, supports over 12,000 schools, and is relied on by 91 of the top 100 UK accountancy firms.
We're a Great Place to Work® certified employer, recognised for our commitment to well-being, inclusion and development - and we're growing fast.
Location: Manchester or Slough (Hybrid)
Salary: Competitive + Commission
At IRIS Software Group, we're passionate about helping our customers succeed. We're looking for a proactive and customer-focused Customer Renewals Associate to join our growing Renewals team. If you enjoy building relationships, delivering great customer experiences, and helping customers get the most from their software solutions, we'd love to hear from you.
Reporting to the Customer Renewals Team Lead, you'll play a key role in supporting the renewal journey for an assigned portfolio of customers, helping to protect recurring revenue while ensuring our clients continu
