Healthcare Quality & Data Coordinator | US Healthcare | Remote

ISTA Personnel Solutions South Africa is a dynamic and fast-growing BPO company based in South Africa, specialising in providing top-tier operational support to U.S.-based companies. We are not a recruitment agency — we act as a dedicated extension of our clients’ teams, delivering high-quality service with precision, efficiency, and a personal touch.

We are looking for a highly organised and detail-oriented Healthcare Quality & Data Coordinator to support the post-assessment workflow for a U.S.-based healthcare organisation.

In this role, you will be responsible for following up with local U.S. offices after client assessments, obtaining updates on outcomes and next steps, maintaining accurate CRM records, and ensuring that cases continue moving through the appropriate workflow stages.

The role is primarily admin-facing rather than client-facing. You will typically communicate with U.S. office teams to obtain updates rather than contacting clients directly. Where required, you may be assigned to contact clients to gather feedback or obtain additional information.

This is an ideal opportunity for someone who enjoys working with structured processes, maintaining accurate records, following up on outstanding information, and ensuring that no case or next step is overlooked.

PLEASE NOTE:

• Working Hours: Monday – Friday, 3:00 PM – 00:00 AM SAS