Insurance Credentialing & Contracting Agent (US Healthcare) | Remote (EST Hrs)
ISTA Personnel Solutions South Africa is a dynamic and fast-growing BPO company based in South Africa, specializing in providing top-tier operational support to U.S.-based companies. We are not a recruitment agency - we are a dedicated extension of our clients' teams, delivering high-quality service with precision, efficiency, and a personal touch.
Role Summary
We are seeking a detail-oriented and proactive Insurance Credentialing & Contracting Specialist for our U.S.-based client, a growing multi-state provider of Applied Behaviour Analysis (ABA) therapy services for children with autism. This role sits at the intersection of compliance and negotiation: you'll manage the credentialing of newly hired clinicians with insurance providers, and drive the research and outreach needed to get the company in-network with new insurers as they expand into new states.
PLEASE NOTE:
- Working Hours: Monday to Friday, 15:00 PM – 00:00 AM South African time – subject to changes due to daylight saving.
- Public Holidays: This role requires you to work on both South African and US public holidays (compensation for SA public holidays in accordance with the BCEA).
- Internet Requirements: A fixed fibre line with a minimum speed of 25 Mbps (upload & download), capable of supporting a wired Ethernet connection, is mandatory.
