IT Specialist

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced IT Specialist to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Roles and responsibilities:

• Provide technical support for hardware, software, and network-related issues.
• Diagnose and resolve system crashes, slow performance, application errors, and peripheral device issues.
• Install, configure, and maintain desktop computers, laptops, printers, and scanners.
• Install, update, and troubleshoot operating systems and software applications.
• Set up user accounts, email, and network access for new employees.
• Perform basic network troubleshooting including Wi-Fi, VPN, and LAN connectivity issues.
• Ensure users have access to shared drives, printers, and other network resources.
• Implement security measures such as antivirus software, firewalls, and system updates.
• Assist with data backup and recovery to maintain data integrity.
• Track and manage IT hardware and software inventory and coordinate repairs when needed.
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