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Posted 23h ago•Mandaluyong City, Metro Manila, Philippines

Medical Billing Supervisor | US HMO | Get a 21K Signing Bonus

MiddleOn-site (Mandaluyong City)Salary undisclosed
Job Description

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Medical Billing Supervisor to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Account specific roles & responsibilities:

  • Oversee the end-to-end medical billing process, including claim submission, denial management, follow-ups, cash posting, and payment reconciliation.
  • Lead, supervise, and provide guidance and coaching to the medical billing team.
  • Monitor team productivity, billing accuracy, and performance against established targets.
  • Handle escalated billing issues, claim denials, and payment discrepancies.
  • Ensure compliance with HMO requirements, payer guidelines, and internal procedures.
  • Track outstanding claims and accounts receivable to support timely reimbursement.
  • Identify process gaps and implement improvements to enhance team efficiency and billing accuracy.
  • Prepare performance reports and provide updates on team progress and operational concerns.

Requirements

  • At least 1 - 2 year

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