Operations & Customer Onboarding Coordinator | EST Hours | Remote
ISTA Personnel Solutions is a fast-growing, global BPO company. We are not a recruitment agency. We operate as a dedicated extension of our U.S.-based clients' teams, delivering high-quality operational support with precision, efficiency, and professionalism.
We are recruiting on behalf of a fast-growing U.S. healthcare technology company for an Operations & Customer Onboarding Coordinator.
Are you the kind of person who loves organising processes, keeping everything running smoothly, and making sure nothing falls through the cracks? If so, we’d love to hear from you.
Although this role includes administrative responsibilities, it is far more than traditional admin. You will play a key role in coordinating customer onboarding, managing operational processes, and ensuring every customer has a seamless experience from start to finish. This role suits someone who enjoys bringing structure to busy environments, taking ownership of their work, and solving problems before they become issues.
About the Role
In this role, you will be responsible for setting up new customers, maintaining system integrity, and supporting the operations team with critical daily tasks. You will take full ownership of backend operational workflows while maintaining high accuracy and clear written communication with clients.
PLEASE NOTE
- Working Hours: Monday to Friday, 3pm to 12am (SAST), subject to change in accord
