Business Central Support Specialist

What is your mission?

We are looking for a highly skilled Business Central Support Specialist to provide technical and functional support for Microsoft Dynamics 365 Business Central while ensuring system integrity, transaction accuracy, and operational continuity. This role is responsible for ERP support, sales order management, financial transaction troubleshooting, master data administration, workflow configuration, user security management, and Business Central integrations across key business operations.

You will provide the best service to our partner brands by performing these tasks:

• Investigate and resolve sales order processing, transaction, posting, and workflow issues within Microsoft Dynamics 365 Business Central
• Modify, correct, recreate, and maintain sales orders, customer records, item records, pricing, quantities, and job assignments
• Troubleshoot and resolve issues involving inventory management, warehouse operations, shipping, purchasing, production orders, and order status updates
• Perform data corrections, transaction recovery, and system adjustments while maintaining business process integrity
• Investigate and resolve general ledger posting errors, invoice discrepancies, credit memo issues, posting group configurations, and accounting transaction exceptions
• Process transaction reversals, corrective entries, account adjustments, and reconciliations to resolve