IT Asset Disposition (ITAD) Associate I

iT1, a leading national technology solution provider headquartered in Tempe, AZ, is looking for a motivated IT Asset Disposition Associate to join our team. iT1 has been recognized by the Phoenix Business Journal's "Best Places to Work" in Arizona for over a decade! This is a testament to the great team and culture we have here at iT1!

Are you passionate about technology and sustainability? Join our dynamic team as an IT Asset Disposition (ITAD) Associate! In this role, you’ll be at the forefront of our ITAD business, ensuring the efficient processing, refurbishment, and disposition of IT assets as well as assisting with the e-commerce sales for the organization’s ITAD business.

Requirements

• Receiving, sorting, and testing IT assets for resale or disposal

• Refurbishing and preparing IT assets for resale (cleaning, data wiping, re-imaging)

• Assisting with the organization’s e-commerce platform, including listing assets, monitoring pricing, and responding to customer inquiries
• Shipping and receiving e-commerce orders

• Creating and printing shipping labels for e-commerce shipments

• Maintaining e-commerce inventory to ensure accuracy and stock levels

• Auditing and reconciling e-commerce orders with shipping logs and inventory systems

• Handling customer service issues related to e-commerce transactions (returns, inquiries)

• Maintaining cleanliness and organization o