Tier 1/2 Community Moderator

Community Operations Moderator

itD is seeking a full-time Community Operations Moderator to maintain a safe, responsive, and well-managed online community through thoughtful moderation, accurate documentation, and timely issue resolution. The ideal candidate will bring strong community moderation experience, fluent English communication skills, and a track record of applying policies consistently within fast-moving, global environments.

Location: On-site in Hyderabad, India. This role requires a staggered schedule beginning approximately three to four hours after the core moderation team’s start time. Candidates must be available for assigned holiday coverage in accordance with applicable law and company policy.

We provide comprehensive benefits, paid holidays, and more. Candidates must be authorized to work in India, as we are unable to offer immigration sponsorship for this position.

Responsibilities

• Monitor community conversations and evaluate content for compliance with established guidelines and policies.
• Apply sound judgment and contextual understanding when rev