Professional Learning Lead, Operations
IXL Learning, developer of personalized learning products used by millions of people globally, is seeking a Professional Learning Lead, Operations to manage and motivate a small team of coordinators and lead team-wide operations. #LI-EM1
In this role, you will oversee the daily operations of the Professional Learning Group, including scheduling professional development, managing and maintaining team-wide systems and processes, approving and booking travel, and providing logistical support for internal meetings and events. You will work cross-functionally to manage and evaluate systems and processes within the PLG team.
We are seeking a highly organized and process-driven leader who excels in customer support and effective communication. You are the kind of leader who can support and motivate a team and is also willing to jump in and do the work when needed.
WHAT YOU'LL BE DOING
- Manage, support, and develop a team of coordinators, ensuring the team provides excellent customer service
- Develop and maintain scalable, efficient systems to support team operations
- Regularly evaluate and identify gaps in existing processes and escalate to senior leadership
- Maintain oversight of professional development scheduling across se
