Desktop Support Technician
Jacuzzi Group is a leading manufacturer of hot tubs, swim spas, baths, showers, saunas, and pool equipment. With their headquarters in California and operations all over the world, Jacuzzi Group has been providing innovative wellness solutions for 70 years.
We are seeking a skilled and customer-focused Desktop Support Technician to join our Information Technology team in Roselle, IL. In this hands-on role, you will serve as the primary IT support resource for our Roselle facility while partnering with colleagues across the organization to support users throughout our global operations.
The Desktop Support Technician is responsible for installing, configuring, maintaining, and troubleshooting computer hardware, software, mobile devices, peripherals, and network connectivity issues. This role plays a key part in ensuring seamless day-to-day technology operations through end-user support, device deployment, new hire onboarding, IT asset management, and technical problem resolution.
Key Responsibilities of Desktop Support Technician:
- Provide exceptional technical support to employees
