J
Posted 1y ago•London, England, United Kingdom
Ecom/ Commercial Director
directorOn-site (London)Salary undisclosed
Required Skills
Next.js
Job Description
- Own the demand side of the P&L; in particular revenue and brand & marketing budgets / KPIs;
- Lead eCommerce Trading - all visual merchandising of your stores from products to signposting and engaging content that makes a sale today, including the analytical and CRO tools that will help us unlock greater insight to build hypothesis to test and generate incremental output on our KPIs;
- Lead Paid Media (Acquisition) team to align on activity, you need them to deliver high volume of high quality traffic to hit our objectives;
- Lead all Customer Retention tactics and deliver best practice in eCRM, Segmentation, Customer Insight, Loyalty / VIP, community programmes and other emerging channels;
- Set, monitor CPA/CaC and LTV by customer segment to deliver ‘profitable’ retention activity for Jaded London and establish KPIs for yourself/your team to work against;
- Build, deploy and sustain Trading / Demand collaboration between all functions in the business, resulting in the business having clarity on short to medium term tactics, objectives;
- Build a foundation to share more and better insight than our peer group / competitors with our 3rd party partners; make Jaded London famous with our partners at being the best at eCommerce.
- Support and Challenge the Technology team to design, develop and deploy the tools you need to deliver your objectives;
- Work closely with the Brand & broader Commerc
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