Logistics Coordinator (Fashion E‑Commerce, Retail, Bonded Warehouse & Returns)

Focus: Fashion E‑Commerce, Retail Stores, Bonded Warehouse & Returns

Department: Logistics / Supply Chain

Reports to: Head of Logistics

Role Overview;

Operating across standard and bonded warehousing, the Logistics Coordinator plays a critical role in ensuring smooth, compliant, and customer-focused stock movement across outbound and return flows. This role requires strong coordination skills, attention to detail, and the ability to work in a fast-paced environment while maintaining high service standards.

Outbound Logistics – E‑Commerce & Retail (Primary Focus)

• Coordinate daily outbound shipments across e-commerce and retail store replenishment.
• Ensure on-time, accurate dispatch in line with SLAs and brand standards.
• Work closely with warehouse and 3PL partners to manage cut-offs and peak volumes.
• Support launches, campaigns, and store opening outbound requirements.

Express Carrier & Last‑Mile Delivery Management

• Manage day-to-day operations with express parcel carriers (DHL, DPD, UPS, …).
• Monitor delivery performance, transit times, and exceptions.
• Resolve delivery issues in collaboration with Customer Service.
• Support freight invoice validation and carrier performance reviews.

Bonded Warehouse Operations & Customs Compliance

• Coordinate bonded wareho