Operations Strategist (CPG)

Jampack AI · Full-time · New York City (Hybrid) · Reports to CEO & CTO

About Jampack

Jampack is the AI-native operating system for wholesale. Wholesale is 8X the size of e-commerce, yet runs on archaic rails. We're building AI agents that power the entire order-to-invoice lifecycle — from order receipt to freight to invoice. Our agents run the backend for some of the fastest-growing CPG brands, including Fishwife, immi, Sanzo, and PATH.

We're backed by Maveron (Starbucks founder's fund), and we're a small team building fast.

The Role

AI is only as good as the context you give it — and in CPG, that context is deep, operational, and hard-won. We're hiring our first Operations Strategist — a role that sits at the intersection of customer discovery, implementation, and customer success. You'll be the bridge between the brands we work with and the engineers building their automations. Brands trust you because you've been in the trenches — you know what it takes to run a CPG operation, and how to make it better.

This is part strategy, part project management, part customer success — and it's a role you'l