Senior Account Manager

Summary
As a Senior Account Manager, you’ll become a trusted face of our client partnerships and a support within our larger Account Management team. In this role, you’ll act as a link between our internal teams and our partner institutions, ensuring everyone is aligned and supported. You’ll collaborate with our Strategists to manage our more complex client campaigns. With your experience and willingness to help guide your fellow teammates, you’ll be an integral part of ensuring client satisfaction, driving long-term retention, and creating a supportive team atmosphere.

Essential Tasks

• Production Schedule Management: Develop comprehensive production schedules and continually monitor progress against milestones.
• Task Coordination: Input and follow up on all project related tasks in for internal team leads following the project schedule.
• Stakeholder Management: Act as the primary point of contact for our clients and internal teams. Provide regular updates, maintain all pending items and ensure feedback is received and executed correctly.
• Quality Control: Review all projects before passing to a client to ensure it meets the project goals, client expectations, and are error free.
• Budget Oversight: Review digital marketing plans to ensure the