UK - Account Manager (Feltham)

Join us to shape the future of work: your next adventure awaits! Position Overview The Onsite Recruitment Account Manager is responsible for managing client relationships, onsite recruitment operations, and workforce fulfilment directly at the client’s facility. Acting as the primary operational liaison between client stakeholders and internal recruitment delivery teams, the Onsite Account Manager ensures seamless candidate sourcing, onboarding, workforce planning, SLA compliance, and high levels of client and worker satisfaction. Key Responsibilities Client Relationship & Account Management Serve as the primary onsite operational contact for client managers, shift leaders, and HR teams. Build and maintain strong, consultative relationships with client stakeholders to understand staffing demands, operational priorities, and retention goals. Conduct regular operational meetings, shift check-ins, and performance reviews to report on key metrics and account SLAs. Recruitment & Onboarding Operations Oversee high-volume sourcing, interviewing, selection, and orientation for temporary, contract, or permanent staff. Ensure effective pipeline management to meet volume fulfilment targets and tight shift start deadlines. Deliver structured onsite orientation, site walkthroughs, and safety briefings to prepare candidates for placement. Workforce Supervision & Attendance Management Oversee day-to-day onsite attendance, shift check-ins, clock-in management, and absence tracking. Proacti