Data Service Engineer
The Data Service Engineer supports the day-to-day reliability of enterprise data services. The role monitors data pipelines, investigates production failures, resolves data-quality and integration issues, coordinates incident follow-up, and helps ensure that trusted data is available to reporting, analytics, and downstream business processes.
Key Responsibilities
1. Data Pipeline Operations
· Monitor scheduled and event-driven ETL/ELT pipelines across Azure Data Factory, Databricks, Airflow, and related platforms.
· Investigate failed jobs, delayed data, missing records, schema changes, and dependency issues.
· Rerun or recover pipelines using approved operational procedures and confirm successful completion.
· Support production releases, cutovers, and post-deployment monitoring.
2. Incident and Problem Management
· Respond to data-service incidents and operational requests within agreed service levels.
· Perform root-cause analysis and document the issue, impact, resolution, and preventive action.
· Create, update, and follow operational tickets through closure.
· Coordinate with source-system owners, data engineers, infrastructure teams, and report owners when cross-team support is required.
3. Data Quality and Reliability
· Validate