About your role 👀

We're hiring our first Engagement Manager at Pogo to own client relationships from signed deal to growing partnership. As an Engagement Manager, you'll be a trusted partner to our enterprise clients, running end-to-end research engagements and translating Pogo's AI-powered platform into insights that drive real business decisions. This is a first-of-its-kind role, so you'll set the standard for how we deliver, what great looks like, and how we scale our client service model as we grow.

• You'll own the full client lifecycle post-sale: onboarding, study design, delivery, and expansion - ensuring every client sees fast time-to-value and runs more research with Pogo.

• You'll run research engagements end-to-end: scoping studies with clients, configuring them in the platform, reviewing AI-generated insights, and debriefing learnings with client executives.

• You'll be the trusted advisor in the room - the person clients call when they have a big strategic question and need to design a study to get the insights they need.

• You'll partner closely with our GTM team on renewals and expansion, identifying opportunities to deepen relationships and grow revenue within your accounts.

• You'll be the voice o