Senior Automation Specialist
About the job
JoVE is the world- leading producer and provider of video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as Harvard, MIT, Yale, and Stanford. As a rapidly growing company, with offices in the USA, UK, Australia, and India servicing clients in over 60 countries, we are seeking talented and ambitious individuals to join our company.
About the role
The Senior Automation Specialist will drive AI-enabled process transformation across JoVE’s internal functions.
The role will evaluate business processes function by function, identify inefficiencies and automation opportunities, redesign workflows, build working MVPs, demonstrate measurable improvements, and partner with relevant teams to scale successful solutions.
The role will work across Product, Technology, Revenue Operations, Sales Operations, Marketing Operations, Customer Success Operations, Content, Finance, HR, and other internal functions.
Responsibilities:
- Evaluate internal processes, systems, data flows, and team handoffs to identify gaps, duplication, manual work, and inefficiencies.
- Determine whether each opportunity requires process redesign, automation, an internal to
