Confirmation Specialist
Who We Are
Joyce Factory Direct has been an industry leader in home remodeling since 1955, specializing in sunrooms, windows, baths and doors. We proudly serve multiple markets including Cleveland, Pittsburgh, Charlotte, Columbia, Asheville, and Greenville. We are a third-generation, family-owned and operated company, committed to quality craftsmanship and long-term customer relationships. At Joyce, we take pride in manufacturing the majority of our own products, allowing us to deliver superior quality while supporting the communities we serve.
Position Overview
Turn homeowner interest into real opportunities. Joyce is looking for a confident, energetic Inside Sales & Appointment Specialist to connect with warm leads, build excitement, answer questions, and schedule qualified appointments for our In-Home Sales team.
If you thrive on conversation, enjoy chasing goals, and want your performance to directly impact your earnings, this could be a great fit. You will keep our sales pipeline moving while creating a strong first impression with every homeowner.
Schedule
We are hiring for multiple full-time shifts at our Berea call center:
Available shifts: 8:00 AM - 4:00 PM | 10:00 AM - 6:00 PM | 1:00 PM - 9:00 PM
Weekend availability is required. All team members must work at least one weekend day per week.
Compensation
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