Director of Solutions Engineering & Technical Support

About Juganu

Juganu is a technology company that transforms existing lighting infrastructure into an intelligent, connected platform combining smart lighting, connectivity, cameras, and edge AI.

Our technology enables cities, utilities, transportation agencies, venues, and retailers to add AI-powered services, public Wi-Fi, and real-time data capabilities without deploying multiple separate infrastructure systems.

Juganu develops its own hardware, software, communications, and AI technologies, with a growing IP portfolio. The US is our primary growth market, with deployments across multiple cities and partnerships with leading technology and infrastructure companies.

The Role

Juganu is looking for a senior, hands-on technical leader to build and lead its US Solutions Engineering and Technical Support function.

The role will own the technical customer journey from pre-sales and solution design through deployment, troubleshooting, and ongoing support, serving as the bridge between customers, Sales, Product, and R&D.

Key Responsibilities

•      Build the US pre-sales and technical support function, including processes, tools, standards, and methodologies

•      Lead technical discovery, solution design, architecture, and customer-facing technical discussions

•      Support pilots, deployme