Social Media Associate - Jumia (Full Time)
About Jumia:
Jumia is a leading pan-African e-commerce platform. Its mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to customers, while helping businesses grow as they use Jumia's platform to better reach and serve customers.
Jumia is built around a marketplace and supported by a proprietary logistics business [Jumia Logistics] and a digital payment and fintech platform [Jumia Pay]. With over 3,000 employees, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating a sustainable impact in Africa.
In April 2019, Jumia was the first Tech company in Africa to be listed on the New York Stock Exchange.
What you will be doing:
- Support the management of Jumia’s social media channels, including Facebook, Instagram, X (Twitter), WhatsApp, blogs, and other relevant platforms.
- Assist in creating engaging and creative content that strengthens brand awareness, drives traffic, and encourages audience engagement.
- Support the planning and execution of social media campaigns, promotions, and seasonal activations, including key events such as Black Friday.
- Create and publish social media posts, stories, reels, and other content in line with Jumia’s brand guidelines and content calendar.
- Monitor social media conversations, trends, comments, and messages, and support timely and engaging responses to our online community.
- Help grow Jumia’s online community by increasing reach, followers, engagement, and overall audience interaction.
- Support the coverage and promotion of Jumia events and activities across social media platforms.
- Assist in developing creative ideas and content that encourage audience participation and generate interest in Jumia products and services.
- Monitor emerging social media trends, tools, formats, and content styles, and share relevant ideas with the team.
- Support basic social media reporting by tracking campaign performance, engagement, reach, and other key metrics.
- Work closely with the Social Media and Marketing teams to support day-to-day content and campaign execution.
- Contribute to other social media and digital marketing initiatives as required.
What we are looking for:
- Degree/ Diploma in Business/ Marketing/ PR/ Communication
- Excellent IT skills especially using web applications and Other ERP software
- At least 1 year experience handling social media for an organization
- Social Media enthusiast, influential online personality etc.
- Sharp, outgoing and up to date individual.
Kindly make your application by 30th September 2026
Interview stages
- HR meeting with the Talent Acquisition
- Technical meeting with hiring manager
- Final meeting with the functional manager
We Offer:
- A unique experience in an entrepreneurial, yet structured environment
- A unique opportunity of having strong impact in building the African e-commerce sector
- The opportunity to become part of a highly professional and dynamic team
- An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders
