Posted 4mo ago•Remote job
Digital Agency Operations Director (Remote)
directorRemoteSalary undisclosed
Job Description
About Jumpfactor
8-time Growth500 agency driving $1.9B+ in client revenue for MSP and B2B tech companies. Largest in our niche, scaling 5X.
The Role
Own end-to-end agency operations across SEO, Content, Web, Paid, Email, Social, and Design. Lead 8 functional heads, 70 team members to ensure KPI performance, client ROI, and elite execution. Full accountability for delivery quality, team performance, and operational excellence.
What You’ll Own
Lead 7 leaders and a team of 35
Drive KPI performance + client ROI
Capacity planning, hiring, profitability
Enforce SOPs, playbooks, accountability
Remove roadblocks, ensure delivery quality
What You Bring
8+ years experience (4+ in marketing/project mgmt)
4+ years managing 10+ (scaled 50–100
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