IT Specialist

We’re looking for an experienced System Administrator to join our team in Kuala Lumpur. If you enjoy solving technical challenges, supporting users, and working in a dynamic environment — we’d love to hear from you.

We offer the option to start remotely, with relocation after successfully completing the trial period.

Responsibilities

• Manage tickets and prioritize tasks to ensure timely resolution
• Provide user support (office and remote) by troubleshooting and resolving technical issues
• Perform regular system and application updates
• Handle procurement of IT equipment and conduct audits to ensure compliance with company standards
• Maintain office equipment and provide ongoing user support
• Monitor and manage backup systems, antivirus software, and other security tools
• Utilize network diagnostic programs to identify and resolve connectivity issues
• Implement and maintain network security measures, including firewall configuration, VPN setup, and intrusion detection systems

Requirements

• 4+ years of hands-on commercial experience as a System Administrator with MacOS
• Experience in supporting VoIP