Area Operations & Maintenance (O&M) On-Site Supervisor

SUMMARY

Execute, supervise, and inspect the operations and maintenance of all building equipment; including the testing, overhauling, installation, and repair of sophisticated refrigeration, dehumidification, air-conditioning, ventilation, and heating systems.

ESSENTIAL DUTIES & RESPONSIBILITIES

· Serve as the primary point of contact for all building maintenance issues and manage the expectations of customers.

· Perform, supervise, and inspect service calls and preventive maintenance and repairs including HVAC, building automation, carpentry, structural, plumbing, painting, and electrical tasks.

· Serve as the principal repair technician for critical/complicated failures.

· Communicate service details with customers and manage customers’ concerns and complaints.

· Supervise on-site and off-site technicians, vendors and subcontractors.

· Manage material requirements, vendor requirements and effectively allocate resources to include coordination of activities with service vendors.

· Act as a liaison with customers, administrators, and operational employees as necessary to ensure contract performance.

· Report in writing and orally to higher management; communicate directly with clients and/or other contractor personnel.

· Develop and maintain schedules and performance standards.

· Maintain the computerized maintenance management system.

· Obtain quotes