Program Manager IV

SUMMARY

Lead all program execution for the Enterprise Customer Relationship Management (eCRM) Development, Operations, and Sustainment (DOS) contract supporting the U.S. Navy Program Executive Office for Manpower, Logistics and Business Solutions (PEO MLB), PMW 240, within the MyNavy HR Transformation portfolio. Serve as the principal point of contact for Government stakeholders and Katmai leadership, holding single-point accountability for cost, schedule, technical performance, cybersecurity posture, and customer satisfaction across all task areas.

ESSENTIAL DUTIES & RESPONSIBILITIES

· Direct a multi-disciplinary delivery team spanning Agile software development, test and quality assurance, Salesforce and systems administration, data and integration engineering, cybersecurity, and business analysis.

· Oversee risk and performance management, and lead staffing and transition efforts to sustain continuous operation of eCRM across its private (IL-6 and IL-4) and public (IL-2) environments.

· Lead program execution in compliance with the Contract Management Plan, Quality Control Plan, Staffing Plan, Responsibility Assignment Matrix / Work Breakdown Structure (RAM/WBS), and Transition Plan, and in alignment with PMW 240 portfolio direction and the annual Authority to Proceed baseline.

· Serve as the central interface to the Contracting Officer's Representative (COR), Contracting Officer (KO), the