HR Employee Experience & Culture Partner
About Keen
At Keen, we don't just deliver services. We embed ourselves into the heart of our clients' businesses. From digital marketing and creative to customer experience, we craft bold, high-performance digital experiences for global brands.
Keen helps U.S. and international companies scale smarter by embedding expert teams that drive results across marketing, creative, customer experience, and sales.
We’re not a legacy BPO. We’re a partner in growth — and that’s where you come in.
About the Role
We are seeking an experienced HR Employee Experience & Culture Partner to strengthen employee trust, communication, engagement, and retention across Keen.
The ideal candidate will be a visible, approachable, and trusted partner to employees and managers. They will listen to employee feedback, identify areas for improvement, and turn those insights into practical actions that strengthen company culture and the overall employee experience.
This is not a traditional payroll, HR administration, or employee relations role. This position offers a unique opportunity to shape how employees experience working at Keen and help build a more connected, accountable, and high-performing workplace.
Responsibilities:
- Build trusted relationships with employees and create clear, approachable channels for feedback.
- Lead employee listening a
