General Manager
Keller Executive Search is partnering with a growing, multi-location consumer-facing organization to hire an experienced General Manager. This is a hands-on leadership role responsible for the full performance of a location, from day-to-day operations and staffing to customer experience, sales targets, and financial results. It is an excellent opportunity for an operations leader who thrives on ownership, accountability, and building high-performing teams.
Our client operates in a fast-paced, service-oriented environment where consistency, standards, and customer satisfaction drive success. As General Manager, you will act as the local face of the business, ensuring every part of the operation runs smoothly while coaching your team to deliver strong, repeatable results.
This role offers genuine upward mobility. As the organization continues to expand, there will be opportunities for broader leadership responsibility, making it ideal for someone who wants to grow their scope and responsibility over time.
Key Responsibilities
- Own the day-to-day operations of the location, ensuring smooth, efficient, and profitable performance
- Recruit, train, schedule, and develop a productive and engaged team
- Drive sales, revenue, and operational targets while managing costs and controlling budgets
- Deliver a consistently high standard of customer service and resolve escalated customer matters
- Monitor key performa
