Head of Market Research

Remote — South Africa
This is a position within our Market Research Department, working across various client projects.

About the Role

We are looking for a Head of Market Research to take ownership of the Market Research Department end to end. This is a hands-on leadership role for someone who wants the challenge of building a department from the ground up: personally running research projects at a senior level, putting the right processes and systems in place, and growing and mentoring the team as the Department expands. The work spans full-cycle quantitative and qualitative research delivered for client companies, and includes bringing AI-enabled tools and methods into everyday research workflows.

An opportunity for the right candidate with the skills, experience and imagination required to have a hand in creating and managing the direction of a growing market research business during a significant growth phase.

​Key Responsibilities

•      Own market research delivery end to end for client projects, from scoping through to a finished, decision-ready output

•      Personally design, field, analyse, and report on research projects using full-cycle quantitative and qualitative methods (survey design, CATI/F2F/online fieldwork, in-depth interviews, focus group moderation, questionnaire and discussion-guide design, data analysis)

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