Regional Community Operations Director #0204KC
Our client is an expanding residential community management company responsible for a portfolio of manufactured home communities throughout the Mid-Atlantic. The organization has built its operating model around accountable local management, consistent property standards, and strong resident relationships.
The company is seeking a Regional Community Operations Director to oversee a group of communities and improve operating performance across the portfolio.
This is a field-oriented leadership position for someone who understands how to manage multiple properties through strong local teams. The role will focus on operational execution, occupancy, collections, resident satisfaction, property standards, and the performance of community managers.
Key Responsibilities
- Provide operational leadership to community managers across an assigned portfolio of residential properties.
- Monitor occupancy, collections, expenses, resident service metrics, and overall community performance.
- Establish clear operating expectations and ensure community teams follow company policies and procedures.
- Coach property leaders on staffing, resident concerns, budgeting, vendor management, and daily operations.
- Conduct regular property visits to evaluate operating standards and identify areas requiring improvement.
- Work with leadership to develop annual operating plans and community-level performance goals.
- Review financial re
