Customer Success Manager - 12-Month FTC
Please note: We are a hybrid working company and this role will require to attend Richmond (TW9) based office twice a week depending on business needs.
This is a 12 month Fixed Term Contract.
About Us
Launched in July 2020, Kerv is a next-generation ‘Customer-first, cloud-first’ provider, created to help customers achieve successful business outcomes in a new digital era. We are undergoing an exciting period of transformation and growth following the merger of five highly successful organisations.
One of those organisations is Kerv Experience who live and breathe customer engagement. Every day, we create and implement award-winning, cloud omnichannel solutions to help our customers deliver industry-leading customer experience.
About the Team
As a member of the Kerv Experience Customer Success team, you will work directly with our customers to help them achieve their business outcomes and realise value from their services. This is a 12-month fixed-term maternity cover role, taking ownership of an established portfolio of high-profile customer accounts and providing continuity throughout the customer journey. We are
