Supervisor

As a Supervisor at KIKO Milano, you are a brand ambassador, people leader, and commercial driver. You partner closely with the Store Manager to deliver exceptional customer experiences, achieve sales targets, and lead a high‑performing, engaged team.

You play a pivotal role in translating KIKO’s brand vision into daily store excellence — coaching the team, driving KPIs, and taking full ownership of store performance in the absence of the Store Manager or Assistant Store Manager.

This is a hands-on leadership role for someone passionate about beauty, retail performance, and developing others.

Key Responsibilities

People Leadership & Team Development

• Lead by example on the shop floor, setting the standard for customer experience, service, and brand representation

• Coach, motivate, and inspire the team to consistently achieve individual and store performance goals

• Develop team capability through on-the-job coaching in:

       - Product knowledge

       - Make-up application techniques