Patient Access Specialist

Patient Access Specialist | DC | Monday - Friday 4:30p-9p 

Overview

• Manages scheduled appointments by checking in patients and alerting staff to patient presence. Directs walk-in patients to appropriate staff. Collects relevant patient information and maintains HIPAA compliance
• Manages all incoming telephone calls and represents the agency as a first point of contact with a pleasant and professional demeanor. Routes calls, messages, and deliveries to appropriate staff in a timely fashion
• Follows systems and proc