Workplace Services Coordinator

Job Description

Your Opportunity 

As a Workplace Services Coordinator, you'll be a key member of our Canberra Workplace team, responsible for coordinating the resources necessary to ensure our workplace runs smoothly and efficiently, while helping to curate a positive experience for all internal and external visitors. 

You will be responsible for developing strong long-term relationships with staff and building management teams. Key responsibilities include: 

• Coordinate, schedule and track the planned preventative maintenance program. 
• Ensure all operational requests from customers are actioned and completed efficiently. 
• Log and follow up on maintenance and cleaning requests across both tenancy and common areas. 
• Report on any outstanding tasks and escalate items not completed within agreed SLAs to contractors and suppliers. 
• Understand and support the Premises Recovery Plan when required. 
• Monitor stock levels of all consumables managed by Workplace Services for the business. 

How are you extraordinary? 

• You are committed to providing exceptional customer service, with kindness and empathy at the heart of every interaction. 
• You take pride in the quality of your work and are accountable for delivering successful outcomes. 
• You are a self-starter who enjoys variety and t