Hospitality Manager
MiddleOn-site (Bickley)Salary undisclosed
Job Description
Hospitality Manager – Permanent
40 hours per week
KYN BICKLEY, Bickley Park Rd, Bromley BR1 2AZ
About KYN
KYN is a brand-new care home company focused on offering an elevated approach to care: Individualised journeys built around the needs and interests of our residents in beautiful surroundings with life-enriching practices.
Our first home, KYN BICKLEY, opened in February 2023. KYN BICKLEY is an 86-bedroom home offering each resident an elegant and comfortable bedroom, communal areas for dining and reclining; and inviting outdoor terraces overlooking landscaped gardens bordered by woodland. We have a further three care homes in development in London.
About the opportunity:
As a Hospitality Manager you will be responsible for:
- To be accountable for the smooth running and management of the hospitality departments (food & beverage service, concierge, housekeeping, maintenance and resident dining experience )
- To ensure that alongside the team, an exceptional service is provided to our residents and that everything we do is delivered with warmth, care and love
- To build relationships with our residents and fully understand their needs
- To be accommodating and flexible to the requests of our residents and their families within the agreed boundaries
- To develop, implement, and review hospitality service standards and SOPs to
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