Keyholder

Key Holders assist Management team in leading the store’s selling effort and operational execution, ensure exceptional customer experiences and drive profitable top-line sales. Key Holders drive personal sales by demonstrating and coaching La Senza selling behaviors to create a high-performance selling culture with the team and achieve store sales goals. They live our values and represent the brand in their behaviors.

Role and Responsibilities
• In addition to sales associate responsibilities, drive profitable sales growth through segment ownership
• Support Management team in creating an environment that is focused on consistently delivering exceptional, positive customer experiences and demonstrate company selling behaviors
• Support the Management team in retention by creating and promoting a safe, positive work environment, effectively assisting in resolving associate relations issues using the La Senza coaching model and assisting to execute all company initiatives
• Focused on building new and lasting customer connections, delivering highly satisfying customer experiences through providing expert product knowledge and cultivating relationships with customer

-Consistently lead the La Senza selling model with confidence, passion and expertise for the bran