Strategic Account Manager
About The Role
Labviva is looking for a Strategic Account Manager to lead our key accounts to help drive adoption, retention, and growth. You will be the main Labviva point of contact for our customers, understanding their success criteria, sharing best practices, providing solution guidance, and helping them reach their goals. This is an incredible opportunity for someone who wants to get in at the ground level of a growing startup that is bringing forth innovative technical solutions to the Pharmaceutical and Life Sciences industry.
You will have a track record for delivering customers’ goals, building trusted relationships, and managing multiple projects and initiatives at a time with both internal and external stakeholders and cross-functional teams.
This role can be based out of our corporate headquarters office in Boston. We are a flexible hybrid environment with 3 days a week (Tuesday, Wednesday, Thursday) in the office.
Alternatively, this position can be fully remote. but must be reside in the Eastern Time Zone.
Note: Payrange listed is an estimate based on level of experience ane skills
How You Will Contribute
- Develop strong customer relationships by having excellent i