🐾 Veterinary Client Service Representative (CSR) | Lansing Animal Hospital | Lansing, IL

Love animals? Obsessed with staying organized? Thrive in a fast-paced environment where no two days are the same? We'd love to meet you!

Boughton Animal Clinic is looking for a friendly, outgoing, and compassionate Veterinary Client Service Representative to join our team! You'll be the first smile our clients see and the voice that helps guide pet parents through every step of their visit.

If you love helping people, cuddling the occasional puppy (or cat...when they allow it 😸), and being part of an amazing team, keep reading.

What You'll Be Doing

• Greeting clients and their pets with a warm, welcoming attitude from the moment they walk through our doors.
• Answering incoming phone calls and assisting clients with scheduling appointments, prescription refill requests, and general questions.
• Scheduling appointments efficiently while helping maximize the doctors' daily schedules.
• Checking clients in and out, processing payments, and explaining invoices with confidence and professionalism.
• Educating pet parents about wellness care, preventive medicine, va