Shipping Receiving Clerk

 

This position is responsible for serving as the primary point of contact at the shipping and receiving window. The Window Clerk checks in drivers, verifies appointment and shipment information, communicates with carriers, warehouse personnel, and office staff, and ensures accurate documentation for inbound and outbound freight. This role supports timely dock flow, accurate paperwork, and safe, efficient warehouse operations.

ESSENTIAL FUNCTIONS

• Greet and check in drivers at the shipping and receiving window.
• Verify driver paperwork, appointment times, load numbers, carrier information, and shipment details.
• Assign dock doors and communicate loading/unloading instructions to drivers and warehouse personnel.
• Print, organize, and maintain shipping and receiving documents, pick lists, bills of lading, labels, and related paperwork.
• Answer phone calls and emails related to carrier arrivals, appointments, shipments, and dock activity.
• Monitor driver sign-in and sign-out activity for truckload and LTL shipments.
• Communicate delays, discrepancies, damages, or paperwork issues to supervisors and appropriate departments.
• Maintain accurate records and support compliance with company safety, security, and shipping procedures.&