Client Operations Specialist

We’re looking for a Client Operations Specialist to own the end-to-end rollout and quality assurance of our direct client campaigns at Leads.io.

From pre-launch preparation to live campaign management and post-campaign checks, you’ll ensure everything runs smoothly, accurately and to the highest standard.

Core responsibilities:

• Building the client relationship during setting up new campaigns and ongoing campaigns.
• Responsible for data input and aligning all the necessary systems in setting-up a new campaign.
• Making sure to administrate all important details about the clients (i.e. invoicing).
• Aligning client request to internal team as well as providing answers to both sides that are important to run a successful campaign.
• Overlooking the big picture of running campaigns and managing it in a way that is timely, efficient and profitable for the company.
• Responsible for arranging the post-campaign reporting for our Business Developers and
• Marketing teams and also help provide the client with important insights/learnings for future campaigns.

Requirements

Role Specific Competencies:

• You enjoy working with clients
• Project management
• Attention to Detail
• Customer Service
• Technically savvy
• Time Management

One of Leads.io's cultural values is Thrive as a team, and with th