Client Success Manager (full-time, one position)

We are a growth stage company that creates software solutions combining lean principles, predictive and prescriptive analytics, and machine learning to transform hospital and infusion center operations. More than 190 health systems and over 1,200 hospitals and centers across 49 states rely on our award-winning products and expert change management services to increase patient access, decrease wait times, and reduce healthcare delivery costs. We have raised more than $300 million from top-tier investors such as Bain Capital, Insight Partners, and Goldman Sachs. We have been named among the top 100 AI companies in the world. LeanTaaS Inc.is seeking a qualified  Client Success Manager (full-time, one position)   Job Duties and Requirements:   Client Success Manager needed in Santa Clara, CA to work closely with the iQueue for Operating Rooms Implementation, Product and Data Engineering teams to successfully implement LeanTaaS' iQueue software and improve processes at both new and existing clients. Problem solver for client issues by using technical knowledge to analyze raw data from the clients’ healthcare software, detect trends or patterns to make accurate assessments, and convey actionable takeaways. Utilize Data Analytics and Visualization tools (SQL, Tableau, and Excel) for software usage to identify opportunities for engagement and upselling, increase the value our clients receive, and ensure retention. Master healthcare software industry and iQueue for OR product suite