Central Strategy and Ops Lead

Central Operations – Offline Retail

Backend Operations, Audit, Store Tech & Operational Excellence

Function

Central Operations – Offline Retail

Reports to

Head of Offline Operations

Location

Corporate Office (Pan-India scope)

Scope

2,500+ stores across India

Type

Full-time | Central, cross-functional role

About the Role

This is the role that keeps our pan-India store fleet running consistently, efficiently and to a high standard — every day, in every store. As the owner of the backend operating system behind our retail network, you will define how stores operate, how compliance is verified, how technology is used to measure and improve performance, and how change is rolled out across thousands of stores without disruption.