Front Office Manager

Together with your team, you ensure a unique guest experience and optimal service every single day. You supervise your team of supervisors, employees, and interns. You train and coach them whenever necessary, and they know they can always rely on you. If you notice that certain procedures don’t fully align with guest needs, you know exactly what is required to implement new procedures. You also pass that knowledge and sense of responsibility on to your team.

You are flexible and respond proactively to changes in your team’s staffing levels. You ensure the correct administrative handling of ongoing matters and make sure everything is properly documented.

You are also closely involved in revenue maximization through upselling, revenue management, cost control, and quality improvements. In addition, you have daily contact with our Housekeeping department, which is facilitated by an external company, to ensure that the day runs smoothly. Every shift brings new challenges, but one thing never changes: you deliver quality and exceed the expectations of both guests and your team.

LEONARDO HOTEL AMSTERDAM MUSEUM QUARTER

You are looking for a hotel in the centre of Amsterdam. The Leonardo Hotel Amsterdam Museum Quarter is located in the heart of the city. Our hotel is located right next to the Rijksmuseum. Ideal for a city trip or appointments in the city cent