Client Success Manager
At Liaison, we’ve helped higher education institutions build better, more diverse classes for three decades. You may recognize us as the company behind the Centralized Application Service (CAS), Enrollment Marketing services and platform (EMP), SlideRoom, Time2Track, TargetX (CRM) and Othot.
Everything we do is focused on taking that proven success and expanding its scope and scale. Over 31,000 programs on more than 1,000 campuses see us as a forward-thinking partner integral to meeting their total enrollment goals — and we’re building the data- and mission-driven team that will reinforce our role for decades to come.
The Client Success Manager is a campaign strategist and relationship manager responsible for understanding their clients' specific needs, strategizing best options, and executing plans in collaboration with the Enrollment Marketing division. The CSM also manages all aspects of client projects and coordinates with internal teams to ensure on-time campaign launches. This role utilizes Liaison's enrollment marketing software and leverages various marketing channels to launch college marketing initiatives which can include print, email, and digital ads. CSMs deliver high-level customer experience, ensure successful client account operations, and provide high-quality projec
