Implementation Associate
At Liaison, we’ve helped higher education institutions build better, more diverse classes for three decades. You may recognize us as the company behind the Centralized Application Service (CAS), Enrollment Marketing services and platform (EMP), SlideRoom, Time2Track, TargetX (CRM) and Othot.
Everything we do is focused on taking that proven success and expanding its scope and scale. Over 31,000 programs on more than 1,000 campuses see us as a forward-thinking partner integral to meeting their total enrollment goals — and we’re building the data- and mission-driven team that will reinforce our role for decades to come.
The Implementation Associate supports the successful implementation of Liaison’s Outcomes CRM by working with clients and internal team members to configure, test, and launch the platform. This role participates throughout the implementation process, including requirements gathering, system configuration, testing, training, and project completion.
The Implementation Associate develops a strong understanding of the Outcomes CRM and implementation best practices, using that knowledge to support clients in effectively adopting the platform. Working closely with Implementation Consultants and other internal stakeholders, the Implementation Associate helps ensure implementation activities are